Shipping & Delivery
The Sign Designer is committed to deliver your order with good quality packaging within the given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via the Royal Mail. The way in which your order is sent is governed by the size of the package and the shipping method selected (3-5 days or next day).
How the delivery charge is calculated for multiple units?
Regardless of the number of items in your order, there will be only 1 x delivery charge (£4.99 or £8.99) dependent on the shipping method selected (3-5 days or next day).
How long does it take for an order to arrive?
This is dependent on the shipping method selected. Choosing £4.99 will mean you can expect your order in 3-5 working days. Choosing £8.99 before 12 noon means you can expect delivery of your order the next working day. Choosing £8.99 after 12 noon means you can expect delivery of your order in 1-2 working days.
What if I the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at firstname.lastname@example.org mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.